Welcome to the Dekalb-Jackson Water Supply District and the Upper Sand Mountain Gas District’s Website.
We hope you find this Website to be both informative and helpful. It is our mission here at Dekalb-Jackson Water Supply District and Upper Sand Mountain Gas District to provide our Customers with the most reliable and efficient service possible.
Please use our online payment option for the added convenience in paying your water and gas bill.
PUBLIC NOTICE: The Dekalb-Jackson Water Supply District would like to extend our appreciation to our customers for your patience as we have worked diligently to resolve our disinfection by-product violations. We are pleased to announce that as of the May 2021 sampling quarter, the District has achieved system-wide DBP compliance.
DID YOU KNOW?
Section 13A-8-23, Code of Alabama, tampering with the availability of water, constitutes a Class C felony if the theft amount exceeds five hundred dollars ($500) in value and a Class A misdemeanor if the theft amount is less than or equal to five hundred dollars ($500) in value, as provided by the state criminal code, and upon conviction, punishable as prescribed by law.
- NO ONE IS AUTHORIZED TO OBTAIN WATER FROM FIRE HYDRANTS UNLESS:
- 1. The user is a full-time or volunteer fire department member responding to an active fire or scheduled drill.
- 2. A customer or entity has written authorization to use water from a fire hydrant and has made satisfactory financial arrangements for payment of all such water.
Due to the lack of compliance with said rules, our Board has authorized all fire hydrants to be locked. A key has been given to your local fire departments to remain in each fire truck and used only in the event of a fire emergency. All other fire hydrant use may only be conducted by water personnel or by approved written documentation by management at specified locations so that water may be measured for payment. Unauthorized use will be considered a direct violation and actions will be pursued for any damages occurred and/or water use. Please report any violations to Dekalb-Jackson Water Supply District at (256) 632-2254.
HELP US PROTECT YOUR WATER
We ask that you be considerate when accidents or Mother Nature hinder our efforts to supply your water. Regardless of the time or the weather, our water personnel are on call and working to keep your water flowing. Please help us to protect our water sources, which are a vital part of our lives and our future, by following a few simple tasks. The average U.S. household uses approximately 400 gallons of water per day or 100 gallons per person per day? Luckily, there are many low-cost or no-cost ways to conserve water.
- Take short showers - a 5 minute shower uses 4 to 5 gallons of water compared to up to 50 gallons for a bath
- Shut off water while brushing your teeth, washing your hair and shaving and save up to 500 gallons a month.
- Use a water-efficient showerhead. They're inexpensive, easy to install, and can save you up to 750 gallons a month.
- Run your clothes washer and dishwasher only when they are full. You can save up to 1,000 gallons a month.
- Water plants only when necessary.
- Fix leaky toilets and faucets. Faucet washers are inexpensive and take only a few minutes to replace.
- Adjust sprinklers so only your lawn is watered. Apply water only as fast as the soil can absorb it & during the cool of the day.
WATER WATER EVERYWHERE?
Customer water leaks can be costly and time consuming for the customer. As many of you may not be aware, leaks can be deceptive. Did you realize that a ¼” stream of water running continuously with 60 psi over a month’s time can lose 400,000 gallons of water? There are several things a customer can do to help prevent leaks, but sooner or later there will be an unpreventable incident. If your bill is up and you are not aware of a problem, the following may help you:
- 1. Make sure that water is not being used in the residence and go out to your meter.
- 2. If the dial on the meter is turning or leak indicator hand is moving, and you have a cut-off at the residence, turn off the water at your cut-off. If the meter is still turning, the leak is between the meter and the cut-off. If the dial on the meter is not turning, this tells you the leak is after the cut-off to the residence.
In addition, if you notice any water leaks in your area, please do not hesitate to call our office. Help keep costs down for all!